Following registration with My Aged Care, if you are eligible, you will be referred for an assessment. Assessments are done in person, at your own home.
Following registration with My Aged Care, if you are eligible, you will be referred for an assessment. Assessments are done in person, at your own home.
You don’t need to register with My Aged Care or have an assessment to start receiving services.
You will usually receive your support plan and referral codes at the end of your assessment. You can then contact providers and start organising services.
You will receive your support plan and confirmation of which SAH classification you have qualified for 2-6 weeks after your assessment. You’re placed on the SAH Priority System until your classification funding is assigned/allocated to you. This usually takes three to 12 months.
No wait time. You can contact providers immediately and start organising services.
You pay a contribution towards your CHSP services.
Costs for your care and support services are paid out of your budget, made up of: Government contribution (the subsidy) plus Your contribution (fees and possible out-of-pocket costs)
You pay the full-fee, direct to the provider.
You don’t need this assessment for CHSP.
You will need to have an income and assets assessment to determine whether you will need to contribute to the cost of your care.
Not required
You manage and coordinate your services, which can be provided by multiple providers.
You choose one provider to manage your SAH services, and they coordinate the delivery of products and services by their staff, or approved third-parties*.
You manage and coordinate your services, which can be provided by multiple providers.
If your needs change or increase you can contact My Aged Care for a reassessment for additional CHSP services, higher levels services under Support at Home, or other aged care services such as respite or permanent residential aged care.
If your needs change or increase you can contact My Aged Care for a reassessment for a higher funding classification or other aged care services such as respite or permanent residential aged care.
Discuss your changing needs directly with your provider. You can also contact My Aged Care to discuss if your new circumstances qualify you for an assessment for subsidised care.
* Some providers will let you manage your own home care services under SAH. However, if you choose to do this, there is more work involved for you. We recommend that you carefully consider whether a self-managed home care package is the right option for you.
Following registration with My Aged Care, if you are eligible: Home support assessment with a Regional Assessment Service (RAS)
You will receive referral codes at the end of your assessment. You can then contact providers and start organising services.
You pay a contribution towards your CHSP services.
You don’t need this assessment for CHSP.
You manage and coordinate your services, which can be provided by multiple providers.
If your needs change or increase you can contact My Aged Care for a reassessment for a Home Care Package, a higher level of Home Care Package, or other aged care services such as respite or permanent residential aged care.
Following registration with My Aged Care, if you are eligible: Comprehensive assessment with an Aged Care Assessment Team (ACAT)
You’re placed in the Government’s national priority system until your package is allocated to you. This usually takes three to 12 months.
Costs for your care and support services are paid out of your budget, made up of: Government contribution (the subsidy) plus Your contribution (fees and possible out-of-pocket costs)
You may need to have an income assessment to determine whether you will need to contribute to the cost of your care (income tested care fees).
You choose one provider to manage your HCP, and coordinate the delivery of products and services by their staff, or approved third-parties. *
If your needs change or increase you can contact My Aged Care for a reassessment for a Home Care Package, a higher level of Home Care Package, or other aged care services such as respite or permanent residential aged care.
You don’t need to register with My Aged Care or have an assessment to start receiving services.
No wait time. You can contact providers immediately and start organising services.
You pay the full-fee, direct to the provider.
Not required
You can use multiple providers.
Discuss your changing needs directly with your provider. You can also contact My Aged Care to discuss if your new circumstances qualify you for an assessment for subsidised care.
* Some providers will let you managed your own home care services. Hovever, if you choose to do this, there is more work involved for you. We recommend that you carefully consider whether a self-managed package is the right option for you.
Our friendly Customer Service Team are here to help you navigate and access support.